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| Guaranteed Replacement Warranty |
- Our exclusive warranty covers your VoIP hardware 100%, no questions asked.
- Most manufacturers have a limited warranty that only covers factory hardware defects.
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| Our Guaranteed Replacement covers everything that could happen to your equipment, NO QUESTIONS ASKED |
| Our warranty starts from the date of purchase and last for the duration of the warranty you purchased.
The CanadianVoIPStore.com warranty can be purchased for one, two or three years and overlaps and manufacturer's warranty. Not only does out warranty
manufacturer's warranty up to to two years; it covers everything else from accidental damage, water damage, lightning or voltage issues , child steps
on device, dog eats telephone headset, your wifi phone falls and breaks etc. |
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| CanadianVoIPStore.com warranty |
| • 1 Year • 2 Year • 3 Year |
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| Basic Conditions, no fine print: |
- The equipment must have been purchased from us and must be returned within the warranty period.
- The warranty covers your initial purchase only.
- The warranty must be purchased at the time of sale and are not refundable.
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| Technical Support Options |
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Given the wide array of vendors, devices and protocols available, getting started with VOIP, or adding new devices to your existing network, can be a technical challenge. Deployment issues can vary depending on your network environment and/or VOIP service provider. Our experienced VOIP engineering staff has performed extensive platform interoperability testing with all of the products we sell, and can assist you with any technical hurdles which may arise. We offer several convenient and affordable support options, on a per-product basis.
Please note that this support package is intended for Phones, Wireless Phones, adapters and headsets. This does not include gateways, PBX's, PCI cards or channel banks. If you need support for any of these items please contact our sales department for details.
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| Email Support (All Prices in CAD) |
| Basic Email Support |
Enhanced Email Support |
Premium Email Support |
Annual Email Support |
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Low $47.95 - $69.95 cost per item
24-Hour Response Time
Unlimited 90-Day Support
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Low $63.95 - $87.95 cost per item
4-Hour Response Time
Unlimited 90-Day Support
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Low $95.95 - $114.95 cost per item
2-Hour Response Time
Unlimited 90-Day Support
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Low $149.95 - $328.95 cost per item
2-Hour Response Time
Unlimited Support for one year
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| Phone Support (All Prices in CAD) |
| Basic Phone Support |
Enhanced Phone Support |
Premium Phone Support |
Annual Phone Support |
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Low $63.95 - $93.95 cost per item
24-Hour Response Time
Unlimited 90-Day Support
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Low $85.95 - $921.95 cost per item
4-Hour Response Time
Unlimited 90-Day Support
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Low $127.95 - $151.95 cost per item
2-Hour Response Time
Unlimited 90-Day Support
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Low $266.95 - $437.95 cost per item
2-Hour Response Time
Unlimited Support for one year
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